Trusted Hands for Timeless Brands
Brand Contact Info to Help You Get Back on Time
.Whether your timepiece requires more than a simple battery replacement or operates without a battery altogether, we’re here to help. We’ve curated a list of brand contact info, complete with details to ensure you receive the expert care and quality service your watch deserves.
Scroll down to find the contact information that best suits your needs
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1. A. Lange & Söhne
• U.S. Office: 645 Fifth Avenue, New York, NY 10022, U.S.A.
• Phone: +1-800-408-8147
• Email: contact.us@lange-soehne.com
• Online Contact Form: contact.alange-soehne.com
• Website: alange-soehne.com
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2. Alpina
• U.S. Customer Service Phone: 1-866-419-8463 (Mon–Fri, 9:30 AM – 4:30 PM ET)
• Online Contact Page: us.alpinawatches.com/support/contact-us.html
• Website: us.alpinawatches.com
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3. anOrdain
• Address: 401 White Studios, 62 Templeton Street, Glasgow G40 1DA, United Kingdom
• Phone: +44 (0)141 556 3663
• Email: hello@anordain.com
• Website: anordain.com
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4. Anonimo
• Head Office Address: Chemin des Tourelles 4, 2400 Le Locle, Switzerland
• Phone: +41 22 566 06 06
• Email: info@anonimo.com
• U.S. Service Center:
Time Innovations LLC
36 West 44th Street, Suite 1414, New York, NY 10036
Office: 212-575-0005
Email: daniel@timeinnovationsllc.com
• Website: anonimo.com
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5. Armin Strom
• Headquarters Address: Bözingenstrasse 46, 2502 Biel/Bienne, Switzerland
• Phone: +41 32 343 33 44
• Email: concierge@arminstrom.com
• Website: arminstrom.com
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6. Arnold & Son
• Head Office Address: Boulevard des Éplatures 38, 2300 La Chaux-de-Fonds, Switzerland
• Phone: +41 32 967 97 97
• Email: info@arnoldandson.com
• Website: arnoldandson.com
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7. Audemars Piguet
• Customer Service Contact Form: audemarspiguet.com/contact-us
• Website: audemarspiguet.com
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8. Ball Watch Co.
• U.S. Customer Service Phone: 727-896-4278
• Online Contact Page: ballwatchusa.com/contact.asp
• Website: ballwatch.com
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9. Baume & Mercier
• Customer Service Hours: Monday to Friday, 10 AM – 6:30 PM EST
• Online Contact Page: baume-et-mercier.com/contact-us
• U.S. Service Center:
Stoll & Co.
1801 South Metro Parkway, Dayton, OH 45459
Phone: +1-800-786-5526
• Website: baume-et-mercier.com
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10. Bell & Ross
• Customer Service Phone: +33 (0)1 73 73 93 00 (Mon–Fri, 9 AM – 6 PM)
• Online Contact Page: bellross.com/contact-us
• Website: bellross.com
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11. Blancpain
• Head Office Address: Le Rocher 12, 1348 Le Brassus, Switzerland
• Phone: +41 21 796 36 36
• Email: info@blancpain.com
• Online Enquiry Form: blancpain.com/en/service/enquiry
• Website: blancpain.com
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12. Bovet
• Contact Page: bovet.com/contact
• Website: bovet.com
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13. Breguet
• Contact Page: breguet.com/en/contact
• Website: breguet.com
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14. Breitling
• Phone (USA): +1 203-456-2458
• Email: info.us@breitling.com
• Contact Page: breitling.com/us-en/service/contact
• Website: breitling.com
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15. Bulgari
• Website: bulgari.com
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16. Carl F. Bucherer
• Phone: +41 41 369 70 70
• Contact Page: carl-f-bucherer.com/en/contact
• Website: carl-f-bucherer.com
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17. Cartier
• Phone (USA): 1-800-227-8437
• Contact Page: cartier.com/en-us/contact-customer-care
• Website: cartier.com
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18. Casio
• Customer Service (USA): 1-800-706-2534 (Mon–Fri, 9 AM – 5 PM EST)
• Technical Support (USA): 1-800-435-7732
• Contact Page: casio.com/intl/support/contact
• Website: casio.com
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19. Chanel
• Contact Page: chanel.com/us/contact-us
• Website: chanel.com
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20. Chopard
• Phone (USA): 1-800-CHOPARD
• Contact Page: chopard.com/en-us/contact-us/contact.html
• Website: chopard.com
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21. Chronoswiss
• Phone: +41 41 552 21 00
• Email: luzern@chronoswiss.com
• Contact Page: chronoswiss.com/en/EU/contact
• Website: chronoswiss.com
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22. Citizen
• U.S. Customer Service Phone: 1-800-321-1023
• Email: customerservice_us@citizenwatch.com
• Online Support: support.citizenwatch.com
• Website: citizenwatch.com
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23. Corum
• Head Office Address: Rue du Petit-Château 1, 2300 La Chaux-de-Fonds, Switzerland
• Phone: +41 32 967 06 70
• Email: press@corum.ch
• Contact Page: corum-watches.com/contact
• Website: corum-watches.com
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24. Czapek & Cie
• Address: Rue de la Corraterie 18, 1204 Geneva, Switzerland
• Phone: +41 22 557 41 41
• Email: customercare@czapek.com
• Contact Page: czapek.com/contact-us
• Website: czapek.com
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25. Daniel Roth
• Headquarters Address: Rue Alphonse Large 11, 1217 Meyrin, Switzerland
• Contact Form: danielroth.com
• Website: danielroth.com
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26. Daniel Wellington
• U.S. Customer Service Phone: 1-888-857-4707
• Contact Page: us.danielwellington.com/pages/contact-us
• Website: danielwellington.com
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27. Doxa
• Phone: +41 32 344 42 72
• Email: contact@doxawatches.com
• Contact Page: doxawatches.com/pages/contact-form
• Website: doxawatches.com
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28. Ebel
• U.S. & Canada Customer Service Phone: 1-800-810-2311
• Operating Hours: Monday–Friday, 9 AM – 5 PM Eastern Time
• Contact Page: ebel.com/us/en/ca-contact-us.html
• Website: ebel.com
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29. Eberhard & Co.
• Email: info@eberhard-co-watches.ch
• Contact Page: eberhard-co-watches.ch/en/contacts/
• Website: eberhard-co-watches.ch
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30. Edox
• Address: Montres Edox et Vista SA, La Sagne au Droz 18, 2714 Les Genevez JU, Switzerland
• Phone: +41 32 484 70 10
• Email: info@edox.ch
• Contact Page: edox.ch/contact-us/
• Website: edox.ch
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31. Eterna
• Head Office Address: Rue du Petit-Château 1, 2300 La Chaux-de-Fonds, Switzerland
• Phone: +41 32 938 23 82
• Email: info@eterna.ch
• Contact Page: eterna.com/contact
• Website: eterna.com
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32. F.P. Journe
• Headquarters Address: 17 Rue de l’Arquebuse, 1204 Geneva, Switzerland
• Phone: +41 22 322 09 09
• Fax: +41 22 322 09 19
• Email: info@fpjourne.com
• Website: fpjourne.com
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33. Favre-Leuba
• Phone: +41 32 652 19 25
• Contact Page: favreleuba.com/contact
• Website: favreleuba.com
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34. Fossil
• U.S. Customer Service Phone: 1-866-739-2782
• Operating Hours: Monday–Friday: 8 AM – 8 PM CT; Saturday–Sunday: 9 AM – 7 PM CT
• Contact Page: fossil.com/en-us/contact-us.html
• Website: fossil.com
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35. Franck Muller
• U.S. Office Address: 207 West 25th Street, 8th Floor, New York, NY 10001
• Phone: (212) 463-8898
• Operating Hours: Monday–Thursday: 9:00 AM – 5:30 PM
• Contact Page: franckmuller-usa.com/page/contactus
• Website: franckmuller.com
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36. Frédérique Constant
• U.S. Customer Service Phone: 1-866-419-8463
• Operating Hours: Monday–Friday: 9:30 AM – 4:30 PM ET
• Contact Page: us.frederiqueconstant.com/customer-care/contact-us.html
• Website: frederiqueconstant.com
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37. G-Shock (Casio)
• U.S. Customer Service Phone: 1-800-706-2534
• Technical Support: 1-800-435-7732
• Operating Hours: Monday–Friday: 9 AM – 5 PM EST
• Contact Page: casio.com/intl/support/contact
• Website: gshock.com
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38. Garrick
• Address: 15 Garrick Street, London WC2E 9AY, UK
• Phone: +44 20 7379 6478
• Fax: +44 20 7379 5966
• Email: office@garrickclub.co.uk
• Website: garrickclub.co.uk
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39. Girard-Perregaux
• Contact Page: girard-perregaux.com/row_en/contact-us
• Website: girard-perregaux.com
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40. Glashütte Original
• Address: Glashütter Uhrenbetrieb GmbH, Altenberger Straße 1, 01768 Glashütte/Sachsen, Germany
• Contact Page: glashuette-original.com/en/contact
• Website: glashuette-original.com
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41. Grand Seiko
• U.S. Customer Service Phone: 1-888-300-8463
• Email: boutique.online@grand-seiko.us.com
• Service Center Address: Grand Seiko Service Studio, 2 Park Way, Upper Saddle River, NJ 07458
• Service Center Phone: 1-800-334-0962
• Email: custserv@grand-seiko.us.com
• Website: grand-seiko.com
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42. Greubel Forsey
• Headquarters Address: Eplatures-Grise 16, P.O. Box 670, 2301 La Chaux-de-Fonds, Switzerland
• Phone: +41 32 925 45 45
• Fax: +41 32 925 45 02
• U.S. Boutique Address: Watches of Switzerland, 60 Greene Street, New York City, NY 10012
• U.S. Boutique Phone: +1 646 973 3363
• Website: greubelforsey.com
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43. Hamilton
• U.S. Customer Service Phone: 1-775-858-3000
• Fax: 1-775-856-7259
• Address: 4970 Energy Way, Reno, NV 89502, U.S.A.
• Email: sales@hamiltoncompany.com
• Website: hamiltonwatch.com
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44. Hanhart
• Address: Hanhart 1882 GmbH, Hauptstraße 33, 78148 Gütenbach, Germany
• Phone: +49 (0)7723-9344-0
• Fax: +49 (0)7723-9344-40
• Email: info@hanhart.com
• Website: hanhart.com
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45. Hermès
• U.S. Customer Service Phone: 1-800-441-4488
• Operating Hours: Monday–Friday: 9 AM – 9 PM EST; Saturday: 10 AM – 9 PM EST
• Contact Page: hermes.com/us/en/contact-us
• Website: hermes.com
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46. Hublot
• Contact Page: hublot.com/en-us/contact-us
• Website: hublot.com
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47. HYT
• Website: hytwatches.com
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48. IWC Schaffhausen
• Website: iwc.com
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49. Jaeger-LeCoultre
• Phone (U.S.): +1 877 552 1833
• Operating Hours: Monday–Friday, 8 AM – 8 PM CST
• Contact Page: jaeger-lecoultre.com/us-en/contact
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50. Junghans
• Address: Geißhaldenstraße 49, 78713 Schramberg, Germany
• Phone: +49 (0) 7422 18-0
• Email: info@junghans.de
• Contact Page: junghans.de/en/forms/index/sFid/5
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51. Konstantin Chaykin
• Address: 15 Rechnikov Street, Building 2, Moscow, 115407, Russia
• Phone: +7 901 534 89 79
• Email: info@chaykin.ru
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52. Laco
• Address: Rastatter Straße 8, 75179 Pforzheim, Germany
• Phone: +49 7231 20413 0
• Email: info@laco.de
• Contact Page: laco.de/en/contact
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53. Laurent Ferrier
• Address: Chemin des Aulx 8, 1228 Plan-les-Ouates, Geneva, Switzerland
• Phone: +41 22 716 33 88
• Email: order@laurentferrier.ch
• Contact Page: laurentferrier.ch/pages/contact
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54. Longines
• Phone (U.S.): +1 800 897 9477
• Email: contact@longines.com
• Customer Service Page: longines.com/en-us/customer-service
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55. Louis Erard
• Address: Rue de l’Ouest 2, 2340 Le Noirmont, Switzerland
• Phone: +41 32 957 65 30
• Email: info@louiserard.ch
• Service Center Page: louiserard.com/pages/service-center
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56. Louis Moinet
• Address: Rue du Temple 1, 2072 St Blaise, Switzerland
• Phone: +41 32 753 68 14
• Contact Page: louismoinet.com/contact/
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57. Luminox
• U.S. Customer Service Phone: +1 917 522 3421
• Operating Hours: Monday–Friday, 9 AM – 5 PM EST
• Contact Page: luminox.com/pages/contact-us
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58. Maurice Lacroix
• Contact Page: mauricelacroix.com/us_en/contact-us
• Website: mauricelacroix.com
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59. MB&F (Maximilian Büsser & Friends)
• Address: Route de Drize 2, 1227 Carouge, Switzerland
• Phone: +41 (0)22 786 36 18
• Email: info@mbandf.com
• Website: mbandf.com
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60. Meistersinger
• Global Service Email: service@meistersinger.de
• U.S. Distributor: Duber Time LLC
• Address: 1115 4th Street N, Suite B, St. Petersburg, FL 33701
• Phone: 727-896-4278
• Email: damir@dubertime.com
• Website: meistersinger.com
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61. Mido
• U.S. Service Centers:
- Culver City, CA: 600 Corporate Pointe, Suite 110, Culver City, CA 90230
- Miami, FL: 5301 Blue Lagoon Drive, Suite 610, Miami, FL 33126
- Secaucus, NJ: 55 Metro Way, Suite 1, Secaucus, NJ 07094
• Phone: (877) 839-5224
• Email: Sgcst@swatchgroup.com
• Contact Page: midowatches.com/us/contact
• Website: midowatches.com
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62. Ming
• Email: hello@ming.watch
• Contact Page: ming.watch/contact
• Website: ming.watch
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63. Montblanc
• U.S. Customer Service Phone: (800) 995-4810
• Operating Hours: Monday–Friday: 9:00 AM – 9:00 PM EST; Saturday: 9:30 AM – 6:00 PM EST
• Contact Page: montblanc.com/en-us/customer-service/contact-us
• Website: montblanc.com
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64. Movado
• U.S. Customer Service Phone: 1-800-810-2311
• Operating Hours: Monday–Friday: 9:00 AM – 5:00 PM EST
• Email: service@mgicustomer.com
• Contact Page: movado.com/us/en/ca-contact-us
• Website: movado.com
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65. Nomos Glashütte
• Headquarters Address: Ferdinand-Adolph-Lange-Platz 2, 01768 Glashütte, Germany
• Phone: +49 35053 404-960
• Email: nomos@glashuette.com
• Contact Page: nomos-glashuette.com/en/contact
• Website: nomos-glashuette.com
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66. Norqain
• Headquarters Address: Hauptstrasse 7, 2560 Nidau, Switzerland
• Contact Page: norqain.com/pages/make-an-appointment
• Website: norqain.com
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67. Omega
• Customer Service Page: omegawatches.com/en-us/customer-service
• Website: omegawatches.com
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68. Oris
• Contact Page: oris.ch/en-US/contact
• Website: oris.ch
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69. Panerai
• U.S. Customer Service Phone: +1 877-726-3724
• Customer Service Page: panerai.com/us/en/service/customer-service.html
• Website: panerai.com
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70. Parmigiani Fleurier
• Address: Rue du Temple 11, 2114 Fleurier, Switzerland
• Phone: +41 32 862 66 30
• Email: info@parmigiani.ch
• Contact Page: parmigiani.com/en/contact
• Website: parmigiani.com
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71. Patek Philippe
• Contact Page: patek.com/en/contact/frequently-asked-questions/contact
• Website: patek.com
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72. Perrelet
• Website: perrelet.com
• Contact Page: perrelet.com/contact
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73. Piaget
• Phone (U.S.): +1 877 874 2438
• Operating Hours: Monday–Friday, 9 AM – 5:30 PM EST
• Contact Page: piaget.com/us-en/contact
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74. Rado
• Headquarters Address: Bielstrasse 45, CH-2543 Lengnau, Switzerland
• Phone: +41 (0)32 655 6111
• Contact Page: rado.com/en_us/contact-us
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75. Ressence
• Contact Page: ressencewatches.com/pages/contact-us
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76. Richard Mille
• Contact Page: richardmille.com/contact
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77. Roger Dubuis
• Website: rogerdubuis.com
• Contact Page: rogerdubuis.com/contact
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78. Rolex
• Service Locator: rolex.com/en-us/watch-care-and-service/service-locator
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79. Romain Gauthier
• Contact Page: romaingauthier.com/contact-us
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80. Romain Jerome
• Contact Page: rjwatches.com/en/contact
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81. Seiko
• U.S. Service Center Address: 2 Park Way Suite 2A, Upper Saddle River, NJ 07458, U.S.A.
• Phone: +1-201-529-3316
• Email: custserv@seikousa.com
• Service Center Page: seikowatches.com/us-en/customerservice/contact/servicecenter
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82. SevenFriday
• Headquarters Address: Staffelstrasse 10, CH-8045 Zürich, Switzerland
• Phone: +41 (0)44 542 92 02
• Email: contact@sevenfriday.com
• Contact Page: sevenfriday.com/pages/get-in-touch
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83. Shinola
• Customer Service Phone: (844) 744-6652
• Email: customerservice@shinola.com
• Contact Page: shinola.com/pages/contact
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84. Sinn
• Email: info@sinn.de
• Phone: +49 (0)69 978414-0
• Contact Page: sinn.de/en/contact-factory-store
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85. Speake-Marin
• Address: Avenue de Miremont 33C, 1206 Geneva, Switzerland
• Phone: +41 21 695 26 55
• WhatsApp: +41 79 943 78 07
• Email: info@speake-marin.com
• Contact Page: speake-marin.com/new-contact-page
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86. Squale
• Contact Page: squale.ch/en/customer-service
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87. Stowa
• Website: stowa.de
• Contact Page: stowa.de/en/Contact
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88. Swatch
• Website: swatch.com
• Contact Page: swatch.com/en_us/contact
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89. TAG Heuer
• Website: tagheuer.com
• Contact Page: tagheuer.com/us/en/contact-us.html
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90. Tiffany & Co.
• Customer Service Phone: 800-843-3269
• Website: tiffany.com
• Contact Page: tiffany.com/contact-us
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91. Timex
• Website: timex.com
• Contact Page: timex.com/contact-us.html
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92. Tissot
• Website: tissotwatches.com
• Contact Page: tissotwatches.com/en-us/contact
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93. Tudor
• Website: tudorwatch.com
• Contact Page: tudorwatch.com/en/contact
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94. U-Boat
• Website: uboatwatch.com
• Contact Page: uboatwatch.com/contact
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95. Ulysse Nardin
• Website: ulysse-nardin.com
• Contact Page: ulysse-nardin.com/us_en/contact-us
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96. Universal Genève
• Website: universal.ch
• Contact Page: universal.ch/contact
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97. Urwerk
• Website: urwerk.com
• Contact Page: urwerk.com/contact
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98. Vacheron Constantin
• Website: vacheron-constantin.com
• Contact Page: vacheron-constantin.com/en/contact-us.html
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99. Van Cleef & Arpels
• Website: vancleefarpels.com
• Contact Page: vancleefarpels.com/us/en/contact-us.html
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100. Zenith
• Website: zenith-watches.com
• Contact Page: zenith-watches.com/en_us/contact