Trusted Hands for Timeless Brands

Brand Contact Info to Help You Get Back on Time

.Whether your timepiece requires more than a simple battery replacement or operates without a battery altogether, we’re here to help. We’ve curated a list of brand contact info, complete with details to ensure you receive the expert care and quality service your watch deserves.

Scroll down to find the contact information that best suits your needs


1. A. Lange & Söhne

• U.S. Office: 645 Fifth Avenue, New York, NY 10022, U.S.A.

• Phone: +1-800-408-8147

• Email: contact.us@lange-soehne.com

• Online Contact Form: contact.alange-soehne.com

• Website: alange-soehne.com



2. Alpina

• U.S. Customer Service Phone: 1-866-419-8463 (Mon–Fri, 9:30 AM – 4:30 PM ET)

• Online Contact Page: us.alpinawatches.com/support/contact-us.html

• Website: us.alpinawatches.com



3. anOrdain

• Address: 401 White Studios, 62 Templeton Street, Glasgow G40 1DA, United Kingdom

• Phone: +44 (0)141 556 3663

• Email: hello@anordain.com

• Website: anordain.com



4. Anonimo

• Head Office Address: Chemin des Tourelles 4, 2400 Le Locle, Switzerland

• Phone: +41 22 566 06 06

• Email: info@anonimo.com

• U.S. Service Center:

Time Innovations LLC

36 West 44th Street, Suite 1414, New York, NY 10036

Office: 212-575-0005

Email: daniel@timeinnovationsllc.com

• Website: anonimo.com



5. Armin Strom

• Headquarters Address: Bözingenstrasse 46, 2502 Biel/Bienne, Switzerland

• Phone: +41 32 343 33 44

• Email: concierge@arminstrom.com

• Website: arminstrom.com



6. Arnold & Son

• Head Office Address: Boulevard des Éplatures 38, 2300 La Chaux-de-Fonds, Switzerland

• Phone: +41 32 967 97 97

• Email: info@arnoldandson.com

• Website: arnoldandson.com



7. Audemars Piguet

• Customer Service Contact Form: audemarspiguet.com/contact-us

• Website: audemarspiguet.com



8. Ball Watch Co.

• U.S. Customer Service Phone: 727-896-4278

• Online Contact Page: ballwatchusa.com/contact.asp

• Website: ballwatch.com



9. Baume & Mercier

• Customer Service Hours: Monday to Friday, 10 AM – 6:30 PM EST

• Online Contact Page: baume-et-mercier.com/contact-us

• U.S. Service Center:

Stoll & Co.

1801 South Metro Parkway, Dayton, OH 45459

Phone: +1-800-786-5526

• Website: baume-et-mercier.com



10. Bell & Ross

• Customer Service Phone: +33 (0)1 73 73 93 00 (Mon–Fri, 9 AM – 6 PM)

• Online Contact Page: bellross.com/contact-us

• Website: bellross.com



11. Blancpain

• Head Office Address: Le Rocher 12, 1348 Le Brassus, Switzerland

• Phone: +41 21 796 36 36

• Email: info@blancpain.com

• Online Enquiry Form: blancpain.com/en/service/enquiry

• Website: blancpain.com




12. Bovet

• Contact Page: bovet.com/contact

• Website: bovet.com



13. Breguet

• Contact Page: breguet.com/en/contact

• Website: breguet.com



14. Breitling

• Phone (USA): +1 203-456-2458

• Email: info.us@breitling.com

• Contact Page: breitling.com/us-en/service/contact

• Website: breitling.com



15. Bulgari

• Website: bulgari.com



16. Carl F. Bucherer

• Phone: +41 41 369 70 70

• Contact Page: carl-f-bucherer.com/en/contact

• Website: carl-f-bucherer.com



17. Cartier

• Phone (USA): 1-800-227-8437

• Contact Page: cartier.com/en-us/contact-customer-care

• Website: cartier.com



18. Casio

• Customer Service (USA): 1-800-706-2534 (Mon–Fri, 9 AM – 5 PM EST)

• Technical Support (USA): 1-800-435-7732

• Contact Page: casio.com/intl/support/contact

• Website: casio.com



19. Chanel

• Contact Page: chanel.com/us/contact-us

• Website: chanel.com



20. Chopard

• Phone (USA): 1-800-CHOPARD

• Contact Page: chopard.com/en-us/contact-us/contact.html

• Website: chopard.com



21. Chronoswiss

• Phone: +41 41 552 21 00

• Email: luzern@chronoswiss.com

• Contact Page: chronoswiss.com/en/EU/contact

• Website: chronoswiss.com




22. Citizen

• U.S. Customer Service Phone: 1-800-321-1023

• Email: customerservice_us@citizenwatch.com

• Online Support: support.citizenwatch.com

• Website: citizenwatch.com



23. Corum

• Head Office Address: Rue du Petit-Château 1, 2300 La Chaux-de-Fonds, Switzerland

• Phone: +41 32 967 06 70

• Email: press@corum.ch

• Contact Page: corum-watches.com/contact

• Website: corum-watches.com



24. Czapek & Cie

• Address: Rue de la Corraterie 18, 1204 Geneva, Switzerland

• Phone: +41 22 557 41 41

• Email: customercare@czapek.com

• Contact Page: czapek.com/contact-us

• Website: czapek.com



25. Daniel Roth

• Headquarters Address: Rue Alphonse Large 11, 1217 Meyrin, Switzerland

• Contact Form: danielroth.com

• Website: danielroth.com



26. Daniel Wellington

• U.S. Customer Service Phone: 1-888-857-4707

• Contact Page: us.danielwellington.com/pages/contact-us

• Website: danielwellington.com



27. Doxa

• Phone: +41 32 344 42 72

• Email: contact@doxawatches.com

• Contact Page: doxawatches.com/pages/contact-form

• Website: doxawatches.com



28. Ebel

• U.S. & Canada Customer Service Phone: 1-800-810-2311

• Operating Hours: Monday–Friday, 9 AM – 5 PM Eastern Time

• Contact Page: ebel.com/us/en/ca-contact-us.html

• Website: ebel.com



29. Eberhard & Co.

• Email: info@eberhard-co-watches.ch

• Contact Page: eberhard-co-watches.ch/en/contacts/

• Website: eberhard-co-watches.ch



30. Edox

• Address: Montres Edox et Vista SA, La Sagne au Droz 18, 2714 Les Genevez JU, Switzerland

• Phone: +41 32 484 70 10

• Email: info@edox.ch

• Contact Page: edox.ch/contact-us/

• Website: edox.ch



31. Eterna

• Head Office Address: Rue du Petit-Château 1, 2300 La Chaux-de-Fonds, Switzerland

• Phone: +41 32 938 23 82

• Email: info@eterna.ch

• Contact Page: eterna.com/contact

• Website: eterna.com




32. F.P. Journe

• Headquarters Address: 17 Rue de l’Arquebuse, 1204 Geneva, Switzerland

• Phone: +41 22 322 09 09

• Fax: +41 22 322 09 19

• Email: info@fpjourne.com

• Website: fpjourne.com



33. Favre-Leuba

• Phone: +41 32 652 19 25

• Contact Page: favreleuba.com/contact

• Website: favreleuba.com



34. Fossil

• U.S. Customer Service Phone: 1-866-739-2782

• Operating Hours: Monday–Friday: 8 AM – 8 PM CT; Saturday–Sunday: 9 AM – 7 PM CT

• Contact Page: fossil.com/en-us/contact-us.html

• Website: fossil.com



35. Franck Muller

• U.S. Office Address: 207 West 25th Street, 8th Floor, New York, NY 10001

• Phone: (212) 463-8898

• Operating Hours: Monday–Thursday: 9:00 AM – 5:30 PM

• Contact Page: franckmuller-usa.com/page/contactus

• Website: franckmuller.com



36. Frédérique Constant

• U.S. Customer Service Phone: 1-866-419-8463

• Operating Hours: Monday–Friday: 9:30 AM – 4:30 PM ET

• Contact Page: us.frederiqueconstant.com/customer-care/contact-us.html

• Website: frederiqueconstant.com



37. G-Shock (Casio)

• U.S. Customer Service Phone: 1-800-706-2534

• Technical Support: 1-800-435-7732

• Operating Hours: Monday–Friday: 9 AM – 5 PM EST

• Contact Page: casio.com/intl/support/contact

• Website: gshock.com



38. Garrick

• Address: 15 Garrick Street, London WC2E 9AY, UK

• Phone: +44 20 7379 6478

• Fax: +44 20 7379 5966

• Email: office@garrickclub.co.uk

• Website: garrickclub.co.uk



39. Girard-Perregaux

• Contact Page: girard-perregaux.com/row_en/contact-us

• Website: girard-perregaux.com



40. Glashütte Original

• Address: Glashütter Uhrenbetrieb GmbH, Altenberger Straße 1, 01768 Glashütte/Sachsen, Germany

• Contact Page: glashuette-original.com/en/contact

• Website: glashuette-original.com



41. Grand Seiko

• U.S. Customer Service Phone: 1-888-300-8463

• Email: boutique.online@grand-seiko.us.com

• Service Center Address: Grand Seiko Service Studio, 2 Park Way, Upper Saddle River, NJ 07458

• Service Center Phone: 1-800-334-0962

• Email: custserv@grand-seiko.us.com

• Website: grand-seiko.com



42. Greubel Forsey

• Headquarters Address: Eplatures-Grise 16, P.O. Box 670, 2301 La Chaux-de-Fonds, Switzerland

• Phone: +41 32 925 45 45

• Fax: +41 32 925 45 02

• U.S. Boutique Address: Watches of Switzerland, 60 Greene Street, New York City, NY 10012

• U.S. Boutique Phone: +1 646 973 3363

• Website: greubelforsey.com



43. Hamilton

• U.S. Customer Service Phone: 1-775-858-3000

• Fax: 1-775-856-7259

• Address: 4970 Energy Way, Reno, NV 89502, U.S.A.

• Email: sales@hamiltoncompany.com

• Website: hamiltonwatch.com



44. Hanhart

• Address: Hanhart 1882 GmbH, Hauptstraße 33, 78148 Gütenbach, Germany

• Phone: +49 (0)7723-9344-0

• Fax: +49 (0)7723-9344-40

• Email: info@hanhart.com

• Website: hanhart.com



45. Hermès

• U.S. Customer Service Phone: 1-800-441-4488

• Operating Hours: Monday–Friday: 9 AM – 9 PM EST; Saturday: 10 AM – 9 PM EST

• Contact Page: hermes.com/us/en/contact-us

• Website: hermes.com



46. Hublot

• Contact Page: hublot.com/en-us/contact-us

• Website: hublot.com



47. HYT

• Website: hytwatches.com



48. IWC Schaffhausen

• Website: iwc.com




49. Jaeger-LeCoultre

• Phone (U.S.): +1 877 552 1833

• Operating Hours: Monday–Friday, 8 AM – 8 PM CST

• Contact Page: jaeger-lecoultre.com/us-en/contact



50. Junghans

• Address: Geißhaldenstraße 49, 78713 Schramberg, Germany

• Phone: +49 (0) 7422 18-0

• Email: info@junghans.de

• Contact Page: junghans.de/en/forms/index/sFid/5



51. Konstantin Chaykin

• Address: 15 Rechnikov Street, Building 2, Moscow, 115407, Russia

• Phone: +7 901 534 89 79

• Email: info@chaykin.ru



52. Laco

• Address: Rastatter Straße 8, 75179 Pforzheim, Germany

• Phone: +49 7231 20413 0

• Email: info@laco.de

• Contact Page: laco.de/en/contact



53. Laurent Ferrier

• Address: Chemin des Aulx 8, 1228 Plan-les-Ouates, Geneva, Switzerland

• Phone: +41 22 716 33 88

• Email: order@laurentferrier.ch

• Contact Page: laurentferrier.ch/pages/contact



54. Longines

• Phone (U.S.): +1 800 897 9477

• Email: contact@longines.com

• Customer Service Page: longines.com/en-us/customer-service



55. Louis Erard

• Address: Rue de l’Ouest 2, 2340 Le Noirmont, Switzerland

• Phone: +41 32 957 65 30

• Email: info@louiserard.ch

• Service Center Page: louiserard.com/pages/service-center



56. Louis Moinet

• Address: Rue du Temple 1, 2072 St Blaise, Switzerland

• Phone: +41 32 753 68 14

• Contact Page: louismoinet.com/contact/



57. Luminox

• U.S. Customer Service Phone: +1 917 522 3421

• Operating Hours: Monday–Friday, 9 AM – 5 PM EST

• Contact Page: luminox.com/pages/contact-us




58. Maurice Lacroix

• Contact Page: mauricelacroix.com/us_en/contact-us

• Website: mauricelacroix.com



59. MB&F (Maximilian Büsser & Friends)

• Address: Route de Drize 2, 1227 Carouge, Switzerland

• Phone: +41 (0)22 786 36 18

• Email: info@mbandf.com

• Website: mbandf.com



60. Meistersinger

• Global Service Email: service@meistersinger.de

• U.S. Distributor: Duber Time LLC

• Address: 1115 4th Street N, Suite B, St. Petersburg, FL 33701

• Phone: 727-896-4278

• Email: damir@dubertime.com

• Website: meistersinger.com



61. Mido

• U.S. Service Centers:

- Culver City, CA: 600 Corporate Pointe, Suite 110, Culver City, CA 90230

- Miami, FL: 5301 Blue Lagoon Drive, Suite 610, Miami, FL 33126

- Secaucus, NJ: 55 Metro Way, Suite 1, Secaucus, NJ 07094

• Phone: (877) 839-5224

• Email: Sgcst@swatchgroup.com

• Contact Page: midowatches.com/us/contact

• Website: midowatches.com



62. Ming

• Email: hello@ming.watch

• Contact Page: ming.watch/contact

• Website: ming.watch



63. Montblanc

• U.S. Customer Service Phone: (800) 995-4810

• Operating Hours: Monday–Friday: 9:00 AM – 9:00 PM EST; Saturday: 9:30 AM – 6:00 PM EST

• Contact Page: montblanc.com/en-us/customer-service/contact-us

• Website: montblanc.com



64. Movado

• U.S. Customer Service Phone: 1-800-810-2311

• Operating Hours: Monday–Friday: 9:00 AM – 5:00 PM EST

• Email: service@mgicustomer.com

• Contact Page: movado.com/us/en/ca-contact-us

• Website: movado.com



65. Nomos Glashütte

• Headquarters Address: Ferdinand-Adolph-Lange-Platz 2, 01768 Glashütte, Germany

• Phone: +49 35053 404-960

• Email: nomos@glashuette.com

• Contact Page: nomos-glashuette.com/en/contact

• Website: nomos-glashuette.com



66. Norqain

• Headquarters Address: Hauptstrasse 7, 2560 Nidau, Switzerland

• Contact Page: norqain.com/pages/make-an-appointment

• Website: norqain.com



67. Omega

• Customer Service Page: omegawatches.com/en-us/customer-service

• Website: omegawatches.com



68. Oris

• Contact Page: oris.ch/en-US/contact

• Website: oris.ch



69. Panerai

• U.S. Customer Service Phone: +1 877-726-3724

• Customer Service Page: panerai.com/us/en/service/customer-service.html

• Website: panerai.com



70. Parmigiani Fleurier

• Address: Rue du Temple 11, 2114 Fleurier, Switzerland

• Phone: +41 32 862 66 30

• Email: info@parmigiani.ch

• Contact Page: parmigiani.com/en/contact

• Website: parmigiani.com



71. Patek Philippe

• Contact Page: patek.com/en/contact/frequently-asked-questions/contact

• Website: patek.com




72. Perrelet

• Website: perrelet.com

• Contact Page: perrelet.com/contact



73. Piaget

• Phone (U.S.): +1 877 874 2438

• Operating Hours: Monday–Friday, 9 AM – 5:30 PM EST

• Contact Page: piaget.com/us-en/contact



74. Rado

• Headquarters Address: Bielstrasse 45, CH-2543 Lengnau, Switzerland

• Phone: +41 (0)32 655 6111

• Contact Page: rado.com/en_us/contact-us



75. Ressence

• Contact Page: ressencewatches.com/pages/contact-us



76. Richard Mille

• Contact Page: richardmille.com/contact



77. Roger Dubuis

• Website: rogerdubuis.com

• Contact Page: rogerdubuis.com/contact



78. Rolex

• Service Locator: rolex.com/en-us/watch-care-and-service/service-locator



79. Romain Gauthier

• Contact Page: romaingauthier.com/contact-us



80. Romain Jerome

• Contact Page: rjwatches.com/en/contact



81. Seiko

• U.S. Service Center Address: 2 Park Way Suite 2A, Upper Saddle River, NJ 07458, U.S.A.

• Phone: +1-201-529-3316

• Email: custserv@seikousa.com

• Service Center Page: seikowatches.com/us-en/customerservice/contact/servicecenter



82. SevenFriday

• Headquarters Address: Staffelstrasse 10, CH-8045 Zürich, Switzerland

• Phone: +41 (0)44 542 92 02

• Email: contact@sevenfriday.com

• Contact Page: sevenfriday.com/pages/get-in-touch



83. Shinola

• Customer Service Phone: (844) 744-6652

• Email: customerservice@shinola.com

• Contact Page: shinola.com/pages/contact



84. Sinn

• Email: info@sinn.de

• Phone: +49 (0)69 978414-0

• Contact Page: sinn.de/en/contact-factory-store



85. Speake-Marin

• Address: Avenue de Miremont 33C, 1206 Geneva, Switzerland

• Phone: +41 21 695 26 55

• WhatsApp: +41 79 943 78 07

• Email: info@speake-marin.com

• Contact Page: speake-marin.com/new-contact-page



86. Squale

• Contact Page: squale.ch/en/customer-service



87. Stowa

• Website: stowa.de

• Contact Page: stowa.de/en/Contact



88. Swatch

• Website: swatch.com

• Contact Page: swatch.com/en_us/contact



89. TAG Heuer

• Website: tagheuer.com

• Contact Page: tagheuer.com/us/en/contact-us.html



90. Tiffany & Co.

• Customer Service Phone: 800-843-3269

• Website: tiffany.com

• Contact Page: tiffany.com/contact-us



91. Timex

• Website: timex.com

• Contact Page: timex.com/contact-us.html



92. Tissot

• Website: tissotwatches.com

• Contact Page: tissotwatches.com/en-us/contact



93. Tudor

• Website: tudorwatch.com

• Contact Page: tudorwatch.com/en/contact



94. U-Boat

• Website: uboatwatch.com

• Contact Page: uboatwatch.com/contact



95. Ulysse Nardin

• Website: ulysse-nardin.com

• Contact Page: ulysse-nardin.com/us_en/contact-us



96. Universal Genève

• Website: universal.ch

• Contact Page: universal.ch/contact



97. Urwerk

• Website: urwerk.com

• Contact Page: urwerk.com/contact



98. Vacheron Constantin

• Website: vacheron-constantin.com

• Contact Page: vacheron-constantin.com/en/contact-us.html



99. Van Cleef & Arpels

• Website: vancleefarpels.com

• Contact Page: vancleefarpels.com/us/en/contact-us.html



100. Zenith

• Website: zenith-watches.com

• Contact Page: zenith-watches.com/en_us/contact